Branded iOS and Android application for your hotel
Chatroom for quick handling of guests’ questions and complaints and
Multilingual interface for guests all over the world
GuestGuide starts providing support to a client immediately upon booking
A guest receives a link to an e-guide which is a branded mobile app of your hotel
The link can be indicated on business cards, prospects and posters when a guest checks in and available in his/her room
A guest will benefit from the app at every stage of dealing with a hotel
See room photos
Learn check-in details
Order a transfer service
Get news and promos and
Read about the nearabout sights
Inform about the exact arrival time and
Learn how to get to a hotel
Get information about working hours of a laundry, gym or babysitter
Order any service offered by a hotel: sauna, massage or room service
Get information about restaurants and other places near a hotel and
Be advised about an entertainment program
Check a public transport timetable: a bus or a suburban train and
Order a taxi
Get hotel acknowledgments
Take part in a service quality poll and
Get information about loyalty points and an offer for next stay
You will get a unique app designed in a corporate style of your hotel. We will develop a launch screen and an icon, post photos and a description and use corporate colors for push buttons in the app
You will forthwith get both versions of GuestGuide in order as many guests as possible will be able to install the app
If a guest has already checked in, ask him/her how did it go. Has he/she already departed? Get to know whether everything was ok
A guest can address his/her question or suggestion at any time with no need to make a phone call or visit a reception desk in person. A message topic can be selected in the chatroom: room questions, accounting, complaint against an employee and etc. You assign names to message topics and persons in charge
See room photos
Learn check-in details
Order a transfer service
Get news and promos
Read about the nearabout sights
A guest can always check any services he/she has already ordered and select those yet not enjoyed. Share information about any upcoming events in a hotel and city, any nearabout places (parks, restaurants and museums) or performances to make a guest a frequenter of the app
Even if a guest doesn’t speak a hotel language, the app expedites the process of service ordering, helps to find answers and enables to communicate with hotel management
Guests order services online while staying in their rooms. The app eases hotel services use as there is no need for a guest to call or communicate with staff in person
Hotel staff is released from excessive request handling duties: no need to spend time for phone calls and personal communication with a guest
Having installed the app once, then a guest directly books a room. A hotel doesn’t pay fees to any aggregators or booking systems. A single-time client turns to a loyal one thus increasing the booking scope
A hotel gets more positive points in the popular booking services due to an improved guest experience and his/her involvement in enjoying the hotel services
Guests obtain quick answers to their questions and their requests are handled in a prompt way. A hotel gets feedbacks on its staff and service quality and is able to solve any problems on hand when a guest is dissatisfied
With a one-time payment for 2 months
You can use GuestGuide according to a selected subscription package
An advanced mobile app, GuestGuide, helps guests quickly get their bearings in all services offered by your hotel: breakfast order, laundry or any other services. Guests will highly appreciate such a user-friendly and convenient service ordering option during their stay in your hotel, and will be able to promptly create a booking request in the same app in the future. Your hotel will get a direct guest with no need to pay fees to any booking systems.
Thank you for your application!
Our specialist will contact you during the working day,
to answer questions